FAQs


In the event of a Furmoo Bag/Wallet is custom made to your request we cannot swap or offer a refund on this product as it has been made to the individual's specification. 

You have placed an order and not yet received confirmation of dispatch?

ANSWER ...if your item was in stock when you purchased it will be dispatched within 3 working days ....3 days gone and you have no confirmation??

ANSWER... We are crafting your order for you as it was not in stock .Please allow us 7 to 21 days to have this at your door for you .

Can i order a handbag or wallet in a colour that is not online??

ANSWER... yes you can ! just message us on facebook to arrange a custom colour 

Do you make handbags and wallets custom? YES!! under your instruction and design we can do this for you ! Please refer back to the top top regarding custom orders.

Returns .. All sale / clearance items are NON REFUNDABLE / NO exchanges  so (please choose carefully)

All items purchased at Full RRP can be exchanged if the style is not to your liking .

We offer credit only for an exchanged item .

 

Do you send worldwide ? yes ! Postage  is $9.99 NZD worldwide , We however take no liability for any taxes duties on arrival .

OUR STOCKISTS!!! Listed below .

MINT BOUTIQUE  72 Main street / Fairlie   www.mintboutique.co.nz 

HAIR BY KARDOS  28 Maxwell street / Blenheim NZ 

KARTEL CLOTHING  Christchurch www.kartelclothing.co.nz

TOO PRETTY 106 The Strand / Whakatane / NZ .   www.toopretty.co.nz

OUI OUI 30 Irk street ,Gore NZ          www.ouioui.co.nz

NZ FUR & SKIN  Wellington NZ      www.nzfurandskin.co.nz

UBUNTU  unit 24 Victoria Market , Auckland 

ABBEY ROAD  Kaikoura , 76 west end . www.abbeyroadkaikoura.com

MONEY FOR WINE .  Location 1558 Waimea highway
Mandeville / 10 mins from Gore.

 

 

 

 

 

Please feel free to contact us directly on our Facebook Messenger for any queries or email us here at FURMOO 

furmoo@hotmail.com